Privacy Policy

At Creedde, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Identification Information: This includes information such as your name, email address, phone number, and shipping address when you place an order or contact us.
Payment Information: For processing payments, we collect billing address and payment details, which are handled securely by our payment processing partners.
Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, and pages you visit. This data helps us improve our site’s functionality and enhance your shopping experience.

2. How We Use Your Information

The information we collect is used in the following ways:

To Process Orders: We use your personal information to fulfill your orders, deliver products, process payments, and communicate with you about your purchases.
To Improve Our Services: Usage data helps us understand how our website is being used and allows us to improve the user experience.
To Send Promotional Materials: With your consent, we may send you newsletters or promotional emails about new products, offers, and updates. You can opt out of these communications at any time.
To Provide Customer Support: We use your contact information to respond to inquiries, address issues, and provide assistance regarding your orders or account.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to ensure that your personal information is protected. These include:

SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt your personal and payment information during transmission to ensure it remains secure.
Payment Security: Payments are processed through trusted third-party providers that comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring your payment details are handled securely.
Access Control: We limit access to your personal information to authorized employees only, and all sensitive data is stored in a secure environment.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

Payment Processing: We use third-party payment processors to handle transactions and process your payment securely.
Shipping and Delivery: We share your shipping information with logistics companies and delivery services to ensure timely and accurate delivery of your orders.
Marketing and Analytics: We may work with third-party marketing platforms and analytics tools to improve our website and promotional strategies. These partners are not permitted to use your information for their own purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, track site usage, and personalize content. You can control cookie settings through your browser settings, but please note that disabling cookies may affect some functionality of the website.

6. Your Rights

As a user, you have certain rights regarding your personal information:

Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
Opt-Out: You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please feel free to contact us:

Email: [email protected]
Phone: +1 (303) 941-5743

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting Creedde with your personal information.