Frequently Asked Questions (FAQ)
Welcome to the Creedde FAQ page! Here, you’ll find answers to some of the most common questions we receive. If you don’t find the information you’re looking for, feel free to get in touch with us directly. We’re always happy to assist you!
1. What types of fragrances does Creedde offer?
At Creedde, we offer a wide range of luxurious fragrances designed to suit different preferences and occasions. Our collection includes Floral, Fruity, Woody, Citrus, Oriental, Spicy, Green, and Aquatic scents, each crafted with the finest ingredients to deliver a unique, high-quality olfactory experience.
2. Where is Creedde located?
Our physical store is located at:
Creedde Fragrance Store
1660 Sugarloaf Rd,
Boulder, CO, 80302, USA
However, you can also explore and shop our full collection online at www.creedderfume.store.
3. How can I place an order?
To place an order, simply visit our website, www.creedderfume.store, and browse our selection of fragrances. Once you’ve found your desired fragrance, add it to your cart and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
4. Do you offer international shipping?
Currently, we only offer shipping within the United States. We are working on expanding our reach, so please stay tuned for updates on international shipping options in the future.
5. What payment methods do you accept?
We accept a variety of secure payment methods, including:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
All transactions are securely processed to ensure your privacy and protection.
6. Can I return or exchange my fragrance?
We want you to be completely satisfied with your purchase. If you are not happy with your fragrance, please reach out to us within 30 days of receiving your order. Our return and exchange policy is designed to be simple and hassle-free. Please visit our Return & Exchange Policy page for more details.
7. How can I contact customer support?
If you have any questions or need assistance, feel free to contact us via:
- Phone: +1 (303) 941-5743
- Email: [email protected]
Our customer support team is available Monday to Friday, from 9:00 AM to 5:00 PM (MST).
8. How can I stay updated on new fragrances and promotions?
To stay in the loop about new arrivals, special offers, and upcoming sales, be sure to sign up for our newsletter on our website. You can also follow us on social media for the latest updates and fragrance inspirations.
9. Are your fragrances cruelty-free?
Yes, we are proud to say that all of our fragrances are cruelty-free. We do not test on animals and are committed to offering products that are ethically sourced and made with high-quality, sustainable ingredients.
10. Can I gift a fragrance?
Absolutely! Our fragrances make the perfect gift. Simply select the fragrance you’d like to gift, and we offer easy gift wrapping options at checkout. You can also include a personalized message to make the gift even more special.
11. Do you offer gift cards?
Yes, we offer Creedde Gift Cards for you to share the gift of fragrance with friends and family. Gift cards can be purchased online in various denominations and sent directly to the recipient.
If you have any additional questions, don’t hesitate to reach out to us. We’re here to help!